Disclaimer

1. General information

The content on this website is provided for general information and online ordering purposes. While we aim to keep menus, prices, opening times, and delivery information accurate, details may change without notice. Images are for illustration and may not exactly match the meal you receive.

2. Allergen & dietary disclaimer

Our kitchen prepares a wide range of dishes and handles common allergens including (but not limited to) gluten, dairy, egg, nuts, sesame, soya, celery, mustard, and sulphites.

• We cannot guarantee that any menu item is completely free from allergen traces due to shared equipment and preparation areas.
• Customers with severe allergies or intolerances should contact us before ordering and inform staff of their requirements.
• Our Allergen Information page is a guide only and may not cover every recipe variation or supplier change.
• Nutritional estimates, calorie figures (if shown), and “suitable for” labels are approximate and not a substitute for professional medical or dietary advice.

3. Food quality & consumption

• Meals are intended to be eaten soon after delivery or collection while hot and fresh.
• We are not responsible for spoilage or quality issues caused by delayed consumption, improper storage, or reheating after delivery.
• If you believe there is a food safety issue with your order, stop eating it and contact us immediately with your order details.

4. Delivery times & availability

Delivery estimates are approximate. Actual times may vary due to order volume, traffic, weather, or other circumstances beyond our control. Menu items may sell out. We do not guarantee uninterrupted availability of the website or any particular product.

5. Website accuracy

We make reasonable efforts to ensure website content is correct, but we do not warrant that the site will be error-free, complete, or continuously available. Temporary outages, pricing errors, or technical issues may occur. If a clear pricing error is identified, we may cancel the affected order and refund you.

6. Third-party services

Our website may use third-party services such as payment processors, maps, analytics, or social media links. We are not responsible for the content, policies, or practices of third-party websites or services. Please review their terms and privacy policies separately.

7. Limitation of liability

To the fullest extent permitted by UK law, Chicken Spot shall not be liable for any indirect, incidental, or consequential loss arising from your use of this website or our services. Nothing in this disclaimer excludes liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded by law. For full contractual terms, see our Terms & Conditions.

8. Professional advice

Nothing on this website constitutes medical, nutritional, or legal advice. Always seek professional advice for health, allergy, or dietary concerns.

9. Contact

If you have questions about this disclaimer or need help with an order, please visit our Contact page or email info@chickenspott.com .